Client Data & Analytics Associate (f/m/d)

职位要求 / 描述

Help us use technology to make a big green dent in the universe!   Kraken powers some of the most innovative global developments in energy.   We’re a technology company focused on creating a smart, sustainable energy system. From optimising renewable generation, creating a more intelligent grid and enabling utilities to provide excellent customer experiences, our operating system for energy is transforming the industry around the world in a way that benefits everyone.   It’s a really exciting time in energy. Help us make a real impact on shaping a better, more sustainable future.    Kraken Customer   What we do: build the most AI-driven, innovative, forward-thinking platform for energy management. From optimizing resources to delivering cost-effective, exceptional customer experiences through advanced Customer Information Systems (CIS), billing, meter data management, CRM, and AI-driven communications, Kraken is powering the next wave of innovation in the energy industry.   Why we do it: future energy will not look like energy as we know it today. We need to not just think about our future, but build for it. Now. 🏠 Where you'll fit in:    We’re looking for an influential data and analytics associate who’s excited to work directly with clients — helping them build modern data capabilities, coach on data best practices, and help them get transformative from Kraken data.  You should bring experience leading a high-performing analytics or data team; a love of working with clients; and a passion for driving the clean energy transition. (Energy experience nice-to-have, but not required.)   The role You’ll work directly with Kraken clients to help them develop modern, transformative data and analytics capabilities as part of their broader Kraken transformation.   You’ll: - Guide them as they rebuild critical reporting & analytics on Kraken data - Coach client teams on “what good looks like” in analytics practices — including roles, tools, and processes. - Occasionally get hands-on with sample SQL or BI to help unblock or demonstrate. - Translate client needs into clear input for Kraken product and engineering - You won’t be an implementation manager or a full-time analyst. This is a hybrid role: part coach, part practitioner, part translator — helping clients both adopt Kraken data smoothly and build lasting data capabilities to drive their transformation. Perfect for someone with strong data leadership chops who wants more client face-time and a high-impact role.  - This is one of the first hires onto a new client-facing data team, giving you a chance to play a strategic role in establishing vision, practices, and playbook.     PLEASE SEND YOUR CV IN ENGLISH 🚀 What you'll own:： • Guide clients in redefining critical reporting and analytics to use new Kraken data and concepts, through working sessions, trainings, and occasional SQL/BI examples. • Coach client data teams on best practices and help them spot gaps in skills, roles, tools, or process. • Help clients identify reporting & analytics outcomes they need Kraken to drive and partner with product to deliver these • Train Kraken’s broader client delivery team on how to ask effective data questions and leverage data to drive business impact. 🧠 What you'll bring to the party:： • 2 years of experience in data analytics, business intelligence or related field (e.g., analytics manager or director, data consultant, lead data analyst, analytics engineer) • Familiarity with SQL and modern BI tools – enough to recognize and speak to what “good” looks like & construct examples • Excellent communications, collaboration and presentation skills • Strong grasp of modern data practices (team structure, tools, ways of working) • Experience working in an agile, product-led context • Excitement for a fast-paced, high-autonomy, fun environment • Strong influencing skills and ability to challenge traditional ways of thinking PLEASE SEND YOUR CV IN ENGLISH Kraken is a certified Gre

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